OmniSlots Review: Transparent With A Swag Full of Games
Omni slots casino has really done it! Despite only being established back in 2015 under its parent company, Dialvest International N.V. Casinos, Omnislots has set a new standard in online casino gameplay. Omnislots offers a wide variety of online casino games, such as video pokies, jackpot pokies, live casino and table games, from an extensive collection of popular software development companies.
Omnislots also offer an impressive collection of regular promotions and bonuses, including a sweet, x2 deposit Welcome bonus. But more than that, they are very customer focused. They listen to their players, have excellent service, resolve issues and even have their top-tier security and licensing certificates visible on their website. No wonder Omnislots casino has been steadily gaining worldwide popularity among the more experienced casino players!
What Games to Play at Omni Slots Casino?
Video pokies, live dealer casino games, table games and even dozens of progressive jackpot pokies! You name it, Omnislots have it. We already mentioned that the platform features an array prominent software providers, such as Betsoft, Evolution, Gamomat, Wazdan, Amatic and Leander. Players can pick and choose not just from the games, but from their favourite game makers as well.
Click here to check out the range of games yourself (and thank us later, because we know you’ll love it).
Banking Options Available on the Site
If you navigate to the banking section of the site, you will notice that it includes a wide variety of payment options which make it convenient to deposit and withdraw your money in seconds. The payment method list is quite a lengthy one, including Entercash, Visa, MasterCard, Diners Club International, Neosurf, Neteller, Paysafe Card, Bitcoin and more. The kicker is that you won’t be able to see which methods are Kiwi friendly until you set up an account and log in.
However, you have to click on the individual payment options to discover which ones are also available as withdrawal options. To save you the time (and disappointment), these are limited to: Visa card or Neteller. The upside is that all three casino cashout methods are instant and have a minimum deposit of just $10 and a maximum of $1,000AUD.
One other point to note: all the amounts are defaulted to euros on the website until you set up an account and log in.
Customer Service at Omni Slots Casino: Are They Helpful?
These guys respect their players! A visible Support option will open a new page where you could choose to contact the support, follow them on social media, or visit the outstanding FAQ page. Or you can just click on the icon in the bottom right hand corner from any page. If you can’t find the answers you need on the FAQ, you can drop a line to support either via the Live Chat or send them an email and expect a quick and yes, a helpful, response. Plus, the live chat agents are authorised to offer special bonuses 😉
Omnislots Bonuses and Other Promotions: What to Expect?
At Omnislots, they really know how to up the ante in their bonus department! The Omnislots Welcome Bonus is just the beginning and will make you feel right at home with a 100% up to €300 with an additional 50 free spins. Then they have a 50% 2ND Deposit bonus up to €200 with another 20 free spins.
They also have a regular promotions and bonuses on their monthly promotions calendar, including the regular Slot of the Week and Guess the Game. As of this review, there are currently 14 additional bonuses and promotions going on just this month. And all this with a pretty low x35 wagering requirement to boot (unless specifically state otherwise).
Omnislots VIP Club for Loyal Players Only
Unlike most other casinos, Omnislots VIP club is not a ladder or a hierarchy: you’re either in or your out. And you don’t need to be a high roller to gain entry: it’s a real loyalty based invitation for those who consistently play and have achieved over a certain (unstated) number of deposits. Once you’re in, you’ll receive an invitation from your personal VIP manager, where you’ll enjoy high bonuses, more free spins per bonus, better rakebacks and heaps more promotions.
Omnislots is only available in Flash, but is fairly light and very mobile friendly. In fact, the distinctly simple, purple design could be described as mobile-first. If you have any experience playing on a casino website, the consideration put into the design of this website will really go unnoticed: the well-laid interface makes it easy to navigate through the online casino games and everything else you need is also in its optimum place and easy to find.
Security and fairness are obviously priorities for Omnislots. You can even click on the icons to view the multiple certificates from independent authorities in the footer at the very bottom of the website.
Can I Play Games at Omni Slots Legally?
Yes, this slot is properly licensed and registered in Curacao and entirely legal in New Zealand. You can even click on the Antillephone License Validation icon in the footer (first and foremost) to review their credentials. In fact, you can also find the email address to escalate any complaints and the website addresses of their sister casino sites there as well. In this industry, transparency is rare and goes a long way towards trust!
Quick Attention and Resolution for Complaints
We did find a small number of complaints against Omnislots over the last two years (less than 10), but all but one were resolved to the satisfaction of the player.
The only complaint that was not resolved “satisfactorily” seems to be because of a gaming software malfunction. In that case, the player was reimbursed their bets and given a huge payout besides, but was still not happy with the outcome.
The other complaints that were resolved also mostly pertained to the same malfunction on the same date, or were due to slow wire transfer withdrawals. We assume this is why bank wire transfers are no longer available as a withdrawal method on the website.